Category: Chatbot News
-
Natural Language Processing NLP: What Is It & How Does it Work?
Each element is designated a grammatical role, and the whole structure is processed to cut down on any confusion caused by ambiguous words having multiple meanings. Semantic analysis helps in processing customer queries and understanding their meaning, thereby allowing an organization to understand the customer’s inclination. Moreover, analyzing customer reviews, feedback, or satisfaction surveys helps…
-
Is Your Chatbot Smart Enough to Understand Your Customers? by Maruti Techlabs
The format of the competition is that of a standard Turing test. You can talk with Mitsuku for hours without getting bored. It replies to your question in the most humane way and understands your mood with the language you’re using. The big difference between chatbots and smart assistants was their method of interaction with…